Return Policy
At Pulse Products, we stand by the quality of our baby products and want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help!
Returns & Exchanges
- You may return or exchange your item within 30 days of receiving your order.
- Items must be unused, unwashed, and in their original packaging to be eligible for a return.
- Proof of purchase (order confirmation or receipt) is required.
Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5-7 business days.
Non-Returnable Items
- Any items that are damaged due to misuse or not in original condition will not be accepted.
How to Initiate a Return
1.) Contact our customer support team at shoppulseproducts@gmail.com to request a return.
2.) We will provide you with a return shipping label (if applicable).
3.) Ship the item back to us, and we’ll take care of the rest!
For any questions or concerns, feel free to reach out—we’re happy to help! 😊